Monday, November 29, 2010

Shipping restrictions from Japan - are they affecting us?

UPDATE:  The restrictions we talk about below are being lifted as of December 1!  So all will be normal again.  We'll leave our original post up below, since delays will still take a few days to wind down and EMS shipments could be a little slow once they resume.

----------------------------

A couple of weeks ago, there was a panic in certain online circles as Japan Post announced that effective November 17, there would be a prohibition on shipments to the United States heavier than one pound from "unknown shippers", or those without an existing shipping contract. A few of you wrote in to ask whether this would affect us, and we weren't sure at that time. Most people came to the independent conclusion that major brands (who should be "known shippers") would not be affected, meaning we likely wouldn't be either.

We've decided to speak publicly about this because the reality is turning out to be more complicated, and some of you are noticing it. We currently carry nine Japanese brands. Some of these brands regularly ship to the United States, others don't. Even among those that do have an English language web store, it's often not the brand itself doing the fulfillment to customers - meaning shipments directly from the brand to retailers may still be affected.

We're not going to name names, but yes, some of our brands are currently being affected by these new restrictions, and a few shipments that we're expecting are going through some slight delays because of it. We do expect this to resolve itself, as the brands in question are working right now on finding alternative shipping methods that won't break the bank. It's in everyone's interests to find a solution as soon as possible, because nobody gets paid until that happens. And solutions do exist, but new processes take a little bit of time to implement.

In the meantime, it may just take us a little while longer than we'd like to restock sold out items, or to get new items from certain brands. We'll be trying to stock up on other brands during that time to make up for it, but anyone who has placed a special order or reserve order may see those orders delayed by a few extra days or a week. We will keep you guys updated.

The good news is we did stock up just before these restrictions went in place, so even after a monster Black Friday (and Saturday), we still have a lot of good stuff at our store! And we do have additional shipments on the way right now from brands that are not affected by these restrictions.

0 comments:

Upcoming Order Schedule

The following is our approximate schedule for future orders we plan to place with our brands, subject to change at any time. If you are interested in special ordering an item, you can use this as a guide for when to order. We recommend ordering 1-2 weeks in advance. Please email us to start a special order.

  • Atelier-Pierrot - ordered, awaiting shipment
  • PUTUMAYO - mid-January
  • SEX POT ReVeNGe - mid-late January
  • Yosuke USA - mid-late January
  • VICTORIAN MAIDEN - schedule varies, contact us

About this blog

This is the official blog of Tokyo Rebel, New York City's only Japanese street fashion store! We also ship worldwide. Specializing in gothic, Lolita, rock and punk styles, we carry real brands imported directly from Japan. Our brands include SEX POT ReVeNGe, Listen Flavor, PUTUMAYO, Innocent World, Novalar's, Lumiebre, Yosuke USA, ATELIER-PIERROT, Victorian maiden, Pullip, and more!

Latest Products

  © Blogger templates The Professional Template by Ourblogtemplates.com 2008

Back to TOP