Hard to believe but it is almost that time of year - the winter solstice! No, of course we mean Christmas, Kwanzaa, Hanukkah, New Years', or whatever gift-giving holiday you happen to celebrate. And it's probably about time we update you on how we're going to be handling that.
First, our store hours will remain as they are - we are open Monday-Saturday 1-8PM. These are already extended hours (one extra day per week). We will be opening for a half day (approx. 1-4PM) on Christmas Eve, 12/24, and will remain closed on 12/25 and 12/26.
WEB SITE ORDERS
We are taking a high volume of orders through our web site right now and expect (and are prepared) to continue to for a while. A couple of reminders as you're deciding when to place your orders: first, we do not guarantee specific delivery dates. Order early to ensure delivery by Christmas, and use the Express Mail option if you're worried about it (this shouldn't be necessary quite yet - see below). This is a busy time for the USPS as well and they do get a bit slower than normal around now. Also, first-time buyers might want to take a read through both our policies and FAQ pages, taking note of our return and shipping policies especially.
Remember that it generally takes us 24-48 hours to ship any in-stock item. All items on our web site are in stock unless stated otherwise (this would apply to reserve items and sold out items, both of which are clearly marked as such). Do not wait to order an item you want simply because you know there's still time to ship it! It is very possible it will be sold out by the time you actually try to place your order.
Very important: please ensure that all of your billing and payment information is correct when you place your order. For your protection, we cannot ship orders with missing or incorrect billing and payment info. This will at least delay, if not force us to cancel your order. Don't ruin Christmas!
Some dates to note:
12/13 - date we start recommending Express Mail if you want pre-Christmas delivery - each successive day after this, you take more and more of a chance with standard priority mail.
12/20 - last date we can safely say an order placed on our site will arrive before Christmas, even with Express Mail shipping. We will continue to do our best after this date, but some orders may arrive after Christmas.
Those dates above assume shipping within the continental US. Shipping times elsewhere can be longer.
Lastly, we are still expecting some new shipments throughout the month, including but not limited to new items from Morrigan NYC, Mintymix, Hellcat Punks and still more Angelic Pretty. (Can we ever have enough Angelic Pretty??) This is not to say you should wait to see what we're getting - there will always be more new stuff coming to our store, so you could wait for the "next thing" forever - but as we sell out of items leading up to Christmas, just know that there will be more new items around the corner in case you miss out on anything. Consider a gift certificate in this case!